Privacy Policy

Our Commitment
Te-Kworo Foundation Australia ABN: 17657059357 respects your privacy and confidentiality. We are committed to accountability and transparency and will strive for the highest standards to comply with the requirements of the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

Te-Kworo Foundation recognises that giving to a charitable organisation is highly personal decision. We recognise our duty to protect your personal information from misuse, to only disseminate information that is necessary for our work, and to do so in a way that is respectful of your privacy.

This Privacy Policy sets out the way in which we collect, use and disclose your personal information. This Privacy Policy also helps you understand why and how we collect and use personal information, and what to do if you have questions or complaints. We may revise this Privacy Policy from time to time by updating this page on our website. The revised Privacy Policy will take effect as of the time and date it is posted on our website.

How do we collect Personal Information?
Te-Kworo Foundation may collect your personal information via methods including but not limited to personal correspondence, electronic sign up, donations, event entry and booking forms, conversations between yourself and our staff or volunteers.
Some information may also collected automatically (for example online activity by visitors to our website or social media pages). This information is not linked to any personally identifiable details and is only stored temporarily.

What Personal information do we collect?
Te-Kworo Foundation only collects personal information about you that is necessary for our work. Personal information is defined as any information that can be used to identify you.

The information we collect may typically include your:
– Name
– Address
– Telephone number
– Email address
– Date of Birth
– Records of your donation
– Payment information

In the case of donations, some information may be collected by third-party banking intermediaries in order to process your donation (that information is then subject to the privacy policy of those intermediaries (Gateway providers, PayPal, SecurePay, CBA, Stripe, etc.)

Why do we collect, use and hold your Personal Information?
We collect, use and hold your personal information as necessary for purposes directly related to our work, including:
– Processing donations (one off or regular giving)
– Completing financial transactions including issuing receipts
– Communicating with you via email or phone
– Providing updates on our work and how your donations are making a difference
– Responding to your queries, comments or questions
– Seeking your continued support

Where is your personal information stored?
Te-Kworo foundation will take all reasonable steps to protect all of the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. Your personal information will be stored on a password-protected electronic database, which may be on our CRM or files maintained by a cloud-based hosting service.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

Disclosing your Personal Information
Te-Kworo Foundation may disclose your personal information to our employees, volunteers or contractors for purposes necessary to our work. Te-Kworo Foundation does not rent, sell or exchange your personal information with third parties, except as required by law. We do not disclose your personal information to any entity located outside of Australia. Moreover, we do not share contact details with other charitable organisations.

Accessing and Updating your Personal Information
You may request to access your personal information at any time and have the right to access, change or update any of the personal information we hold about you. If you wish to access, view, change or update your personal information, please contact us at

Where and how can a complaint be made?
To make a complaint relating to your personal information or if you think that we have breached the APPs, you can email us at If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website or by telephone on 1300 363 992.